Terms and Conditions

Bill Beauty & Health Products Ltd. offers this website service to consumers seeking information on nutritional supplements and other products which may be available through Bill Beauty & Health Products Ltd.

The material contained in this website is intended for educational and informational purposes only. This information does not take the place of the advice of a professional health care practitioner. If you have concerns about your health, please see your health care practitioner.

The material contained in this website has been checked for accuracy; however, all material is provided without any express or implied warranties. The material selected for presentation represent samples only, and is not intended to be prescriptive. The product information is reproduced on this website as presented on the labels of the products.

Bill Beauty & Health Products Ltd. does not assume responsibility for any errors or omissions in the material. In no event shall Bill Beauty & Health Products Ltd. be liable for any special, indirect, or consequential damages resulting from any use or performance of, or content errors or omissions in the material, even if notified in advance of the potential for such damages.

All users of the material agree that access to and use of the material is subject to the terms and conditions stated in this legal notice, as well as applicable laws, and such access and use is at the user’s own risk. If you access this website, you acknowledge and agree that you hold Bill Beauty & Health Products Ltd. harmless from any and all actions that you may otherwise have in connection with the use of the material contained herein. If you access this website, you acknowledge and agree to using this website only in strict compliance with the terms and conditions laid out herein. If you do not acknowledge and agree to this limitation on the use of this website, then we do not grant license and/or the right for you to access or use this website in any manner.

These terms and conditions are subject to change without notice by updating or revision of this legal notice.

Use of this Web Site

The design of this Web Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such material. You may not modify the information or materials displayed on or that can be downloaded from this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

Linking to this Web Site

Creating or maintaining any link from another Web site to any page on this Web Site without our prior written permission is prohibited. Running or displaying this Web Site or any information or material displayed on this Web Site in frames or through similar means on another Web site without our prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations.

Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks of Bill Beauty & Health Products Ltd. and its affiliates. Nothing contained on this Web Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of Bill Beauty & Health Products Ltd.

Online pricing and availability – prices, specifications and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction.

All prices are in Canadian Dollars.

We accept the following forms of credit card payment: Visa and MasterCard.
During checkout after you have entered your shipping information, you will be asked for the type of payment you wish to use. We provide a secure SSL session to protect your privacy including credit card information.

Shipping and handling fees are subject to weight, dimensions and locations. Delivery times will depend on the specific order, method of shipping, and location. Please allow 2-5 business days for packages to arrive anywhere in Canada. Shipping costs may vary due to promotional events or other reasons without notice.

When an order is placed, it will be shipped to the address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions of the designated carrier. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

We are not responsible for any taxes, duties, tariffs, custom restrictions, or any other regulations administered by countries outside of Canada. It is the customer’s responsibility to check with their Custom’s office for prohibited items.

If the package is seized by Customs for any reason, and we do not receive the package back, we will not issue you a refund or credit. If we do receive the package back after being seized and the products are in perfect condition, we will credit you the product cost. The customer will be responsible for the shipping charges and a re-stocking fee of 15% will be charged on such returns where it is rejected by customs and deemed as illegal, or unclaimed. 

We regularly stock every item we carry. Occasionally, we may run out of certain products. In the event that one of your items is out of stock, we will not delay the rest of your order. Your order will be shipped immediately unless told otherwise. If your order consists of only one item, we will notify you if your item is out of stock.

The customer is responsible for checking the goods for shortage or signs of damage upon receipt of shipment. Claims for goods damaged in transit must be reported to the carrier and the customer must inform Bill Beauty & Health Products Ltd. of damage within 24 hours after receiving products. Investigation on damage will follow and return authorization will be considered for credit by us. Products exceeding 14 days from date of purchase will not be accepted for return, credit or free product in lieu of credit.

Products may be considered for return for a refund or exchange only if accompanied by a receipt within 14 days of purchase, and if returned to us in its original condition and packaging. All shipping costs related to returns and exchanges are the responsibility of the customer; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective. If we ship you an item other than what you ordered, do not open the product or it will void your right to exchange or return it. Please contact us so we can exchange or return it for the correct item. Please contact us for authorization to exchange or to return it for the correct item. All return or exchange requests require prior authorization from Bill Beauty & Health Products Ltd. and the reason for return will be studied on a case-by-base basis. Only those products authorized for return will be considered for credit. Claims will not be granted unless acknowledged by the Vendor. Any return authorization requests received by the Vendor is not an automatic guarantee of credit.